At MM Technologies, we are committed to providing exceptional services and support to our customers. However,
we understand that there may be instances where refunds or cancellations are necessary. This policy outlines
the guidelines for refund and cancellation requests for services provided by mmtechitservices.com.
Cancellations
1. Service Cancellation by Customer:
- You may request to cancel your service at any time by contacting us at info@mmtechitservices.com.
- Cancellations must be requested 7 days before the commencement of a new billing cycle to avoid charges for the following period.
- For services already in progress, partial cancellations may not be possible. In such cases, we reserve the right to evaluate the extent of the service delivered before approving any cancellation.
2. Cancellation by MM Technologies:
- We reserve the right to cancel any service if we determine that the project cannot be completed as agreed or if terms have been violated. Customers will be notified promptly in such cases, and any refund eligibility will be determined as per our refund policy below.
3. Cancellation Fees:
- Any costs incurred before the cancellation of services (e.g., third-party expenses, setup fees) may be deducted from any eligible refunds.
Refunds
1. Eligibility for Refunds:
- Refunds are only applicable for services purchased directly through mmtechitservices.com. Custom project fees, consulting services, or third-party purchases (e.g., domain registrations) may not be eligible for a refund.
- If you are unsatisfied with our services, you may request a refund within 7 days of the purchase date. To be eligible for a refund, the following conditions must be met:
- The service/product provided does not meet the agreed-upon specifications.
- The request for refund is made within the allowed period mentioned in the agreement or invoice.
2. Non-Refundable Services:
- Certain services, such as custom web design, software development, consultation services, domain name registration, and hosting services, are non-refundable once initiated or completed.
- Any promotional or discounted packages are also not eligible for a refund once purchased.
3. Refund Process:
- Refunds are processed within 7 days of approval. Once your refund request is approved, we will initiate a credit to your original method of payment (credit card, PayPal, bank transfer, etc.).
- In cases of delays or errors, please allow additional time for the refund to reflect in your account due to varying processing times across financial institutions.
4. Partial Refunds:
- If only a portion of the service was rendered at the time of the refund request, a prorated refund may be issued based on the completed work. The amount refunded will be calculated after deducting any fees for work already delivered.
5. No Refunds in Certain Situations:
- Refunds will not be granted for requests made after 7 days of the service’s completion.
- No refunds are available for changes in customer needs after a service is completed, or in cases where the project is delayed due to the customer’s failure to provide necessary information or materials.
Modifications and Termination
MM Technologies reserves the right to modify, amend, or terminate this Refunds and Cancellations Policy at any
time. Changes will be communicated through our website, and it is the customer’s responsibility to review the
policy regularly.
Contact Us
If you have any inquiries regarding our Refunds and Cancellations Policy, please contact us:
MM Technologies
Email: info@mmtechitservices.com
Website: mmtechitservices.com
